Gym Management

Gym Management

Simply put, gym management software is a type of software that provides fitness businesses the functionality needed to manage all aspects of their business and efficiently operate their studio. Gym management software can also be referred to as club management software, fitness software, or gym scheduling software. 

Regardless of the nomenclature, these platforms all share similar feature sets and are used for the same purposes. Gym management software helps fitness owners and operators manage their class and trainer scheduling, keep track of their members, communicate with clients, and process payments.

From gym owners and operators to the trainers and front-desk staff, all employees of a fitness business interact with the software. However, depending on their role, how they utilize the software will be different.

Trainers and instructors will use the software to manage their availability, check their schedules, and view member information. Front-desk staff (which consists of trainers at many studios, especially boutique fitness) will use the software to enroll clients in memberships, schedule classes for members, and process payments. Owners and operators will utilize the software to view reports, create new classes and programs, manage marketing communications, and run instructor payroll.

However, staff members are not the only users of club management software. The clients of the business also do. Gym management software have a client facing portal, where members can log in, enroll in memberships, schedule new classes, and transact with the studio.

This means that when choosing a software, fitness studios must understand that their decision is not just about their internal operations, but also their members. Using a gym software that provides a poor customer experience could make that member look elsewhere.

7 benefits of a gym management software
  • Manage bookings and class schedules. ...
  • Process global payments. ...
  • Align marketing and sales. ...
  • Gain access to financial insight. ...
  • Give members control. ...
  • View the business as a whole. ...
  • Increase member satisfaction.